Cancellation Protect

Cancellation Protect

Choose Cancellation Protect and get your cancellation penalty protected. Cancellation Protect is underwritten by Liberty General Insurance Co. Ltd.

To know more about the product benefits, claim process and other details:-

• Product
• Policy Wordings
• FAQ
• Claim Process

Customer service

Liberty General Insurance Limited

For General enquiries : Liberty General Insurance Limited,
10th Floor, Tower A, Peninsula Business Park,
Ganpatrao Kadam Marg, Lower Parel,
Mumbai – 400013

Email – [email protected]

Call - Toll free 1800-266-5844, Board line 022 6700 1313

For Claim Assistance : Liberty Health 360,The Capitol,
2nd & 3rd Floor, New D.P.Road,
Near Ashoka Hotel, Vishal Nagar,
Pimple Nilakh, Pune - 411027

Email – [email protected]

Call - Toll free 1800-266-5844

https://www.libertyinsurance.in/products/claim-intimation/claimintimation

Please note:

• Cancellation Protect is available on www.goair.in and app only
• Available for purchase during flight booking only and not post flight booking
• Applicable on flight within India only
• Cancellation Protect fee will be applicable on per passenger per sector basis
• Applicable for Indian citizens aged 3 months to 70 years
• Customers can claim reimbursement of cancellation penalty maximum up to INR 5,000 per policy
• Applicable for bookings cancelled 24 hrs prior flight departure only
• Following amount paid will not be considered for the purpose of processing the Cancellation Protect claim
  • Convenience Fee
  • Any add-ons purchased (for example seats, excess baggage, meals, etc)
  • Amount paid for Cancellation Protect
• Date change / rescheduling of flight
  • Cancellation Protect policy purchased will not be transferred to the new flight
  • Customer will be required to write to [email protected] or [email protected] and have the premium amount refunded for the amended flight/sector as per Terms & Conditions

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