There is no choice of Kids bag available in-flight.
In case of non - availability of the entire item, refund would be initiated via Email. Kindly write to our Customer Feedback team on [email protected], and refund will be processed in the same mode of booking
With effect from 18th Aug '17, in case of cancellation of pre-booked Smart Kids bag, the customer is entitled for full refund of the ₹ 250/-
If the customer refused to accept the Smart Kids bag, the entire amount paid by the customer will be forfeited and there will be no entitlement for any refund