Due to the current COVID-19 situation, as per the government guidelines for air travel, web check-in is mandatory. All passengers are required to check-in online from 72 hours until 1 hour before the departure of their flights.

Passengers should also have an idea of the state-wise travel protocols and regulations before flying to these states. To know more click here.

For more information on flight travel guidelines for passengers, click here.

Steps to follow:

• Visit the official website goair.in
• On the website, web check-in can be accessed through various options like the ‘Web Check-in ’ tab or quick link from the footer which will directly land you on the Web Check-in page or choose 'Web Check-in' from under 'Plan my Trip'
• Fill in the details, PNR/Booking Reference Number and Last Name
• After filling in the requisite details, click on ‘Begin Check-in’
• Select your preferred seat, depending on its availability
• Choose from various ancillary services offered like Smart Cafe, GoXtras, Travel Protect, Priority check-in or baggage
• Post check-in print, download or email your eBoarding pass

Things to Remember:

• Web check-in is available from 72 hours to 01 hour prior to departure for flights within India and 72 hours to 02 hours prior to departure for international sectors.
• For a seamless experience, it is suggested that passengers with baggage should report at the counters at least 90 minutes prior to the departure inorder to avoid last moment inconvenience.
• With the help of online check-in, passengers can make a preferred seat selection, and update their contact details
• Passengers who have checked-in online and need to modify or cancel their booking, can do so up to 2 hours prior to departure of their flight by calling us on 18002 100 999 / 91 22 6273 2111 or by visiting our Airport Ticketing Office. Once Checked-in, passengers will not be able to make any changes to their bookings on the website.

Who can Web Check-in?

• This facility is available for passenger with confirmed Goair booking and who fulfills the check-in window criteria.
• All passengers booked on the site, app, at our airport counters or through any travel agent.
• It is recommended that passengers with baggage should report at the counters at least 90 minutes prior to the departure time inorder to avoid last moment inconvenience.