Due to the current COVID-19 situation, as per the government guidelines for air travel, web check-in is mandatory. All passengers are required to check-in online from 72 hours until 1 hour before the departure of their flights.

To know more about the state-wise regulations before travelling, click here.

For more information on flight travel guidelines for passengers, click here.

Steps to follow:

• On the website goair.in, use any of the below options to access web check-in which will land you directly on the check-in page
  • ‘Web Check-in ’ tab on Home page
  • Quick link from the footer
  • 'Web Check-in' option under 'Plan my Trip' on the home page
• Retrieve your booking by filling details like PNR/Booking Reference Number and Last Name
• Click on ‘Begin Check-in’
• Select your preferred seat, depending on its availability
• Choose from various ancillary services offered like Smart Cafe, GoXtras, Travel Protect, Priority check-in or baggage
• Post check-in, Print, Download or Email your eBoarding pass

Things to Remember:

• Considering the COVID situation , passengers are requested to report atleast 03 hours prior to flight departure
• Web check-in is available from 72 hours to 01 hour prior to departure for flights within India and 72 hours to 02 hours prior to departure for international sectors.
• Only 1 piece of check-in baggage is permitted up to 15 kgs per passenger and 1 piece of cabin baggage upto 7 kgs per passenger.
• Passengers should have an idea of the state-wise travel protocols and regulations before flying to these states. To know more click here
• Health form will be displayed during web check-in. This form has to be filled and ‘Terms and Conditions’ have to be accepted before boarding pass is issued.
• Passengers who have checked-in online and need to modify or cancel their booking, can do so up to 2 hours prior to departure of their flight by calling us on 18002 100 999 / 91 22 6273 2111 or by visiting our Airport Ticketing Office. Once Checked-in, passengers will not be able to make any changes to their bookings on the website.
• Unaccompanied form can be accessed from the website under ‘Terms&Conditions ’ where the forms can be downloaded. Fill in the details and upload the forms on ‘Manage Booking’

Who can Web Check-in?

• This facility is available for passenger with confirmed Goair booking and who fulfills the check-in window criteria.
• All passengers booked on the site, app, at our airport counters or through any travel agent.
• All passengers with Child , Infant
• Passengers travelling on Defence ID , Senior Citizens , Students , WheelChair passengers , Unaccompanied Minors