Your health and well-being is our top priority. We have taken all the necessary measures mandated by the government to make your travel contactless and safe. However, it is pertinent and imperative that those who fly with us take the necessary precautions and safety measures and play their part in being safe and flying safely.
Here is everything we have done to make sure you have a safe flying experience with GoAir.
All GoAir airport staff and crew members have been equipped with sanitizers, gloves and personal protective equipment (PPE) for your safety.
Each aircraft is disinfected and sanitized before every flight using Environment Protection Agency (EPA) approved hospital grade disinfectants. Passenger seats, seat belt buckles, armrests, overhead nozzles, tray tables, galleys and lavatories are thoroughly disinfected given the frequency of contact.
The cabin air flows vertically from ceiling to floor and gets absorbed for filtration. This minimizes the spread of possible viruses in the cabin.
Our aircraft are equipped with HEPA (High-Efficiency Particulate Air) filters which filter out recirculated air on-board to remove up to 99.999% of harmful airborne particles such as viruses and bacteria.
A Message from our CEO
In Flight Cleaning Process
Below listed guidelines are where we request you to co-operate with us and take the necessary precautions on your end to have a safe flight. From arriving at the airport, going through the check-in process, to boarding the flight, we have listed all the government-mandated guidelines you need to follow.
You must fill in the health declaration on our website or app. As contactless travel is the norm, web check-in for flights is compulsory. Only one check-in bag (20 kg max.) and one cabin bag (7 kg max.) is allowed. Please add your check-in luggage during the web-check in process, ensure you download your baggage tag/identification number and affix it on the bag at a prominent place. You must complete your web check-in and obtain your boarding pass 72 hours to 1 hour before your flight departure.
Download and register on the Aarogya Setu App and display the status of the app to the staff at the entry gate. A green status on your Aarogya Setu App is mandatory to enter the airport.
Start early. Ensure that you reach the airport 3 hours prior to departure.
Thermal scanning will be done at different checkpoints.
Always wear a face mask and maintain social distancing throughout your journey.
Drop your bag with a baggage tag affixed at a prominent place at the designated baggage drop counter. The baggage drop counter will close one hour prior to departure.
Please Note: Passengers must stay updated on Government advisories from departing & arriving cities to avoid inconvenience.
Know more: Covid-19 Safety Tips While Travelling
Once you have exited the airport, make sure you follow the norms and health advisories set by the destination State/Union Territory you have entered.
For more queries related to air travel guidelines click here.
All of us at GoAir look forward to having you on-board with us. Fly safe, fly with GoAir.