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Cancellation policy

Revised Cancellation Policy

 

As per the current COVID-19 situation, GoAir is offering flight rescheduling with no charges* by saving the PNRs for a period of 1 year. Hence, you can avoid the hassle of cancelling the flight and reschedule it for a future date. To know more about rescheduling, click here.

 

                                                     DOMESTIC FLIGHT CANCELLATION CHARGES  

GoSmart GoBusiness
0-2 hours: 100% except taxes. up to 2 hours before scheduled departure: ₹ 3,000/- or Base Fare + Fuel Surcharge, whichever is lower shall be applicable 0-2 hours: 100% except taxes.up to 2 hours before scheduled departure: ₹ 3,000/- or Base Fare + Fuel Surcharge, whichever is lower shall be applicable

                                                     DOMESTIC FLIGHT REBOOKING CHARGES 

GoSmart
₹2,225/- + difference in base fare and applicable taxes and surcharge

                                                     INTERNATIONAL TICKETS CANCELLATION CHARGES 

Sector Change Fee Cancellation Fee
Ex India INR 4500 + difference in fare INR 4500
Ex Male USD 64 + difference in fare USD 64
Ex Phuket THB 2140 + difference in fare THB 2140
Ex Muscat OMR 25 + difference in fare OMR 25
Ex Abu Dhabi AED 237 + difference in fare AED 237
Cancellation policy  Passenger type Details
Cancellation charges applicable before scheduled departure for tickets booked on or before 17th OCT 2019 Adult 0-2 hours: 100% except taxes. up to 2 hours before scheduled departure:
₹ 3,000/- or Base Fare + Fuel Surcharge, whichever is lower shall be applicable
Infant nil

Cancellation charges applicable before scheduled departure for tickets booked on or after 18th OCT 2019

Adult For flights within India
0-3 Days: ₹ 3,500
More than 3 days: ₹ 3,000
Adult For international flights
0-3 Days: ₹ 5,000
More than 3 days: ₹ 4,500
Infant nil

Rebooking charges for tickets booked on or before 17th OCT 2019

Adult ₹2,225/- + difference in base fare and applicable taxes and surcharge
Infant nil
Rebooking charges for tickets booked on or after 18th oct 2019 Adult For flights within India
0-3 Days: ₹ 3,000 + difference in base fare and applicable taxes and surcharge
More than 3 days: ₹ 2,500 + difference in base fare and applicable taxes and surcharge
Adult For international flights
0-3 Days: ₹ 4,000 + difference in base fare and applicable taxes and surcharge
More than 3 days: ₹ 3,500 + difference in base fare and applicable taxes and surcharge
Infant nil