3. Who can purchase Domestic TravInsure?   

Any Indian domestic passenger traveling within India can purchase Domestic TravInsure – Specially designed for GoAir Passengers while booking their flight/s on www.goair.in.
Foreigner passengers holding passports of any other country other than India can purchase Domestic TravInsure – Specially designed for GoAirPassengers if they have a work permit in India and are traveling within India.

5. Can I purchase Domestic TravInsure if I'm traveling for more than 30 days?

No, Domestic TravInsure covers the passenger/s for a period of 30 days from the date of inception of policy which is the date commencement of journey after booking their tickets on GO AIR. Incase of a round trip purchased on GoAirthe coverage will end with the return journey to the originating station or 30 days from the date of commencement of policy which ever is earlier.

Example 1 - If you are traveling one-way only, then the policy is valid till 30 days from the date of travel. Example - Suppose you are traveling Delhi – Mumbai on 1st Jan 2007, then you are covered till 30th Jan 2007, unless you are returning to Delhi earlier than 30th Jan 2007.
If you are coming back to origin, either by a return flight or connecting flight(s) with GoAiror any other traveling media, then the travel policy expires on the date on which you reach originating city.

Example 2 – If you are traveling from Delhi to Mumbai on 1st Jan 07 and returning back to Delhi on 15th Feb 07 your policy expires on 30th Jan 07 on completion of 30 days.

Coverage like trip cancellation, flight delay is only limited to flights booked through GO AIR. Other coverage is applicable during the validity period of the policy.

For example if you are traveling From Delhi to Chennai on 1st Jan 07 via Mumbai. You take Delhi to Mumbai flight on GoAirand from Mumbai to Chennai you take another mode of transport other than a ticket booked on GO AIR, you would be entitled for benefit other than trip cancellation and flight delay which would only be restricted on flight booked through GO AIR. For other mode of transport you would be covered only for rest of the benefits.

Procedures:

9. Can I cancel my Domestic TravInsure?

10. Is Domestic TravInsure refundable?

Your Domestic TravInsure was successfully processed if it is reflected on the Confirmation Page and in your GoAir Itinerary.

To get a copy, simply call at our call center Call Tata Aig Call Centre - At Toll Free No 1800 119966 from BSNL/MTNL Landline

You may also call at these local helpline numbers in your respective cities from any other line : Mumbai - 66939500 ,  Delhi – 66603500 , Bangalore – 66500001 , Pune – 66014156 , Chennai – 66841050 , Hyderabad – 66629882 , Ahmedabad - 66610201 .
Email  at customersupport@tata-aig.com

You may write to: Tata Aig General Insurance Co Ltd, Policy Holder Services, P. O. Box No. 4907, Chakala MIDC-Post Office, Mumbai 400093 and mention your Certificate Number (if available), Full Name, Flight Booking Number, Travel Dates, Date of Purchase. The policy will be e mailed to the email address provided by you.

14. Where can I get the full terms and condition of my Domestic TravInsure?

The full Terms and Conditions of the Domestic TravInsure is available in our Policy Wording document, click here.

15. What kind of benefits do I get with Domestic TravInsure?

Accidental Death and Dismemberment ( 24 hours)

This benefit reimburses your medical bills (up to Rs 750000) if you are involved in an accident during your trip and need medical attention. For details please read the policy wording
click here      

This benefit brings you back home to your loved ones if you are involved in an accident while traveling. For more details on the Policy Wording click here

These benefits pays up to the total cost of your GoAir flight if you need to cancel or shorten your trip due to sickness, injury or loss of an immediate family member.For more details on the Policy Wording click here

You will be reimbursed for accidental medical expenses incurred as a result of a covered accident as detailed in the terms and conditions. For more details on the Policy Wording click here    

Claims:

In the event of an insurance claim, you can download a copy of our notice of Claim Form - click here      


After completing, the same please fax or post it to the contact information indicated in the document. Fax no :091-11-41898801 Email: goairinsure.tata-aig@internationalsos.com

26 Who is responsible and liable for this policy?

The sole responsibility and liability of this policy lies with Tata Aig General Insurance Company Ltd alone. Please contact Tata Aig General Insurance Company Ltd only.