GoCustomer Care Center:

(MTNL/BSNL): 1800 222 111
(All Phones): 09223 222 111

GoAirport Tel. Numbers:

To check out airport contact details click here

GoFeedback:

At Go Air, we endeavor to meet our Customer’s expectations and deliver the best of services. If at any stage you feel that our service levels are not up to your expectations, here is what you can do:

Level 1

You can get in touch with our Customer Care team by writing to feedback@goair.in

You will receive a response within 3 working days and we shall do our best to resolve your complaint within this period. Some complex complaints may take a longer time to resolve. However, we will ensure that you are kept informed about the status of your complaint.

Level 2

In case of an unsatisfactory response from the above channel you can write to:
Nodal Officer: Mr. Kamal Kikani
Email ID: nodalofficer@goair.in
You will receive a response within 5 working days.

Level 3

If you are still not satisfied with the resolution you receive, please write to:
Appellate Authority: Mr. Giorgio De Roni
Email ID: appellateauthority@goair.in
You will receive a response in 5 working days of the Appellate Authority receiving your communication.

GoAir Head Office:

Go Airlines (India) Ltd.
1st Floor, C-1, Wadia International Centre (WIC),
Pandurang Budhkar Marg,
Worli, Mumbai 400 025.
Nearest Landmark : Deepak Talkies
Board Line: 6741 0000,
Fax: +91 22 67410001

For any Corporate Sales query, please contact:
shilpa.nair@goair.in